Privacy Policy
Last updated: December 18, 2024
Joystick Forge
18 Akihabara Electric Town, Chiyoda-ku, Tokyo 101-0021, Japan
Email: info@joystick-forge.com | Phone: +81 3-5298-4185
Our Commitment to Data Protection
At Joystick Forge, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our arcade game development services. We are committed to transparency and ensuring your data is handled responsibly and in compliance with applicable data protection regulations.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our website.
What Personal Data We Collect
Information You Provide Directly
- • Contact Forms: Name, email address, phone number (optional), project details, and any other information you choose to share when contacting us
- • Service Inquiries: Project requirements, budget information, timeline preferences, and technical specifications
- • Communication Records: Email correspondence, meeting notes, and other communications related to your project
Information Collected Automatically
- • Website Analytics: IP address, browser type, device information, operating system, referring URLs, and pages visited
- • Cookies and Tracking: Data collected through cookies and similar technologies as described in our Cookie Policy
- • Usage Information: How you interact with our website, time spent on pages, and navigation patterns
How We Use Your Personal Data
Primary Purposes
- • Service Delivery: To respond to your inquiries, provide consultations, and deliver our arcade game development services
- • Communication: To contact you regarding your project, answer questions, and provide updates on our services
- • Contract Performance: To fulfill our contractual obligations and manage client relationships
Website Improvement
- • Analytics: To understand how visitors use our website and improve user experience
- • Performance: To monitor and optimize website performance, fix bugs, and enhance functionality
- • Content Optimization: To develop relevant content based on user interests and behavior
Marketing and Communications
- • Service Updates: To inform you about new services, features, or changes to our offerings (with your consent)
- • Promotional Materials: To send relevant marketing communications about our arcade game development services
- • Industry Insights: To share valuable information about game development trends and best practices
Legal Basis for Data Processing
We process your personal data based on the following legal grounds:
Consent: When you voluntarily provide information through contact forms or subscribe to communications
Contract Performance: To fulfill our obligations under service agreements
Legitimate Interests: For business operations, website improvement, and fraud prevention
Legal Obligations: To comply with applicable laws and regulations
Data Sharing and Third Parties
We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:
- • Service Providers: With trusted third-party vendors who assist in website hosting, analytics, email delivery, and other business operations (under strict confidentiality agreements)
- • Legal Requirements: When required by law, court order, or government regulation
- • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notification to affected users)
- • Protection of Rights: To protect our rights, property, or safety, or that of our users or the public
Data Security and Protection
We implement comprehensive security measures to protect your personal data:
Technical Measures
- • Encryption of data in transit and at rest
- • Secure socket layer (SSL) technology
- • Regular security audits and updates
- • Firewall protection and intrusion detection
Administrative Measures
- • Access controls and authentication
- • Employee training on data protection
- • Data breach response procedures
- • Regular privacy compliance reviews
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- • Contact Inquiries: Retained for up to 2 years after last contact
- • Client Projects: Retained for the duration of the project plus 5 years for legal and contractual purposes
- • Analytics Data: Anonymized and retained for up to 26 months
- • Marketing Communications: Until you unsubscribe or withdraw consent
Your Privacy Rights
You have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you
Right to Rectification
Request correction of inaccurate or incomplete personal data
Right to Erasure
Request deletion of your personal data under certain circumstances
Right to Data Portability
Receive your personal data in a structured, commonly used format
Right to Object
Object to processing of your personal data for certain purposes
Right to Withdraw Consent
Withdraw consent at any time where processing is based on consent
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
International Data Transfers
Our servers are located in Japan. If you access our website from outside Japan, your information may be transferred to, stored, and processed in Japan or other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last updated" date. Your continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.
Contact Us About Privacy
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your personal data, please contact us:
Joystick Forge
Privacy Officer
18 Akihabara Electric Town, Chiyoda-ku, Tokyo 101-0021, Japan
Email: info@joystick-forge.com
Phone: +81 3-5298-4185